Digital Strategy & Transformation
- Develop and lead a cross-functional digital transformation roadmap aligned to company
growth goals. - Modernize marketing operations, customer journeys, and digital touchpoints across web,
mobile, CRM, eCommerce, and demand generation. - Identify opportunities to introduce AI, automation, advanced analytics, and emerging
technologies to streamline workflows and increase ROI. - Champion a culture of continuous improvement, experimentation, and data-driven optimization.
Digital Marketing Leadership
- Oversee all digital marketing channels including SEO, SEM, paid media, email, social,
content, web optimization, and digital partnerships. - Drive full-funnel performance, pipeline creation, and revenue attribution using modern
MarTech and data tools. - Build and scale omnichannel marketing strategies that increase brand visibility and accelerate customer acquisition and retention.
- Own KPIs tied to growth, customer engagement, and ROI, ensuring campaigns meet aggressive performance goals.
MarTech, Data & Analytics
- Evaluate and optimize the marketing technology stack (e.g., Salesforce, HubSpot, Marketo, 6sense, GA4, automation platforms).
- Lead analytics, insights, and reporting across marketing and digital functions to inform strategic decisions.
- Ensure data accuracy, governance, customer segmentation, and personalized marketing programs.
Team Leadership & Cross-Functional Collaboration
- Lead and mentor digital, growth, analytics, and marketing operations teams.
- Partner closely with Product, Sales, IT, Customer Success, and Executive Leadership to
align digital initiatives with enterprise objectives. - Foster a high-performance culture focused on innovation, accountability, and measurable impact.
Customer Experience & Innovation
- Drive digital initiatives that improve customer engagement, UX/UI, navigation, and conversion throughout the lifecycle.
- Oversee A/B testing, personalization, and digital experimentation programs.
- Stay ahead of digital trends, competitive landscape changes, and new technologies that can advance the business.